Comprehensive website maintenance & 24/7 support

Website Design

Updated:

8.9.2026 11:30 PM

by

Minh Trúc

Comprehensive website maintenance & 24/7 supportComprehensive website maintenance & 24/7 support
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Markdao's website maintenance service goes beyond content updates, graphic design, and product uploads; we also ensure security, SEO optimization, and peak website performance. With a team of experienced experts ready to assist 24/7, Markdao is committed to keeping your website running smoothly, attracting customers, and driving sustainable growth. 

Is your website performing effectively?

  • Outdated, unprofessional interface
  • Poor SEO optimization, not appearing on Google Search
  • Low-quality, inconsistent imagery
  • Thin, repetitive, or unengaging content
  • Low traffic and lack of conversions

Neglecting your website can damage your brand reputation, negatively impact customer experience, and hurt your SEO rankings. Markdao helps you solve all these issues, optimizing your website from A to Z for sustainable growth!

Markdao's professional website maintenance service

Markdao provides professional website maintenance to ensure your site remains stable, SEO-optimized, and continues to grow over time.

Committed to stability & sustainable website growth

1. Quality, SEO-friendly content updates

  • Develop a structured content plan and suggest keywords tailored to your business industry.
  • Write SEO-optimized articles, refine keywords, and strengthen brand awareness.
  • Support for updating product and service content based on business requirements.

2. Ensuring website stability & high security

  • 24/7 monitoring with immediate incident response.
  • Automated alert systems to detect errors and resolve them quickly.
  • Level 4 security technology to protect your website from attacks and security risks.

3. Increasing traffic & keyword rankings

  • Optimize SEO to rank keywords on Google and increase your reach to potential customers.
  • Regularly publish new articles and expand topics to keep your website content fresh.
  • Monthly performance reports to track SEO results and traffic growth.

A unique approach – helping your website stand out from the competition

1. Proactive website development strategy proposals

  • Consulting and building long-term content plans based on trends and search demand.
  • Combining SEO & content marketing strategies to ensure your website always features high-quality content.

2. Rapid support – working closely with your business

  • Each project is assigned a dedicated consultant to receive and process requests promptly.
  • Data synchronization and information security to ensure your business maintains full control of the website, even during personnel changes.

3. Ready to support website upgrades & expansion

  • Your website is continuously monitored and managed, ready for major improvements without the need to spend time searching for a new agency.
  • Ensuring a sustainable development strategy to keep your website ahead of the curve.

Committed to supporting your business beyond the contract

Markdao doesn't just provide website maintenance; we are a long-term partner, ensuring your website performs optimally even after the project is completed.

  • Periodic maintenance & optimization packages to keep your website running efficiently.
  • Support for feature expansion & integration of the latest technologies whenever your business needs it.

3 exclusive website maintenance packages from Markdao

1. WordPress Maintenance Package – Ensuring stability and security

This package is designed for WordPress-based websites, keeping them secure and running at peak performance.

Scope of work: 

  • Website content updates: Edit page content, articles, products, and images upon request.
  • Software & CMS updates: Update WordPress, plugins, and themes to ensure security and performance.
  • Periodic manual backups: Data storage for easy restoration whenever needed.
  • 24/7 technical support: Monitor and resolve website issues via email, phone, and live chat.
  • CMS usage & website management training: Train businesses on how to manage website content effectively.
  • Hide or optimize unnecessary features: Help the website run smoothly and become more user-friendly.

2. CarePlus Package – Flexible content updates, comprehensive support

The CarePlus package can be used in conjunction with the Maintenance package, suitable for businesses that need frequent content updates but lack dedicated personnel or the time to handle them. 

Scope of work: 

  • Handle all content update requests: Text, images, products, landing pages… according to customer requirements.
  • Unlimited number of requests: Just send your request, and Markdao will handle everything.
  • Fast turnaround time:
  • 48 hours for standard requests.
  • 8 – 24 hours for issues affecting website functionality, security, or UI.

3. Webflow Maintenance Plan – Keep your website running smoothly and optimized

Exclusively for websites built on the Webflow platform, this service plan ensures your site remains stable and in peak condition.

Scope of work: 

  • Website content updates: Edit text, images, videos, products, CTAs, and more.
  • System monitoring & maintenance: Ensure CMS, animations, and custom code run smoothly.
  • Third-party integration troubleshooting: such as Google Analytics, Google Search Console, etc.
  • Regular backups: Maintain original design versions to ensure easy restoration when needed.
  • Rapid technical support: Resolve display issues, page load speeds, and code errors via email, phone, or live chat.
  • Feature optimization: Remove or refine elements that negatively impact user experience.

Website maintenance services across multiple platforms

Beyond WordPress and Webflow, Markdao provides maintenance services for a wide range of website platforms tailored to your business needs. We are committed to delivering specialized website care solutions, ensuring your site remains stable and performs at its peak.

Markdao – A trusted partner with impressive results

98% rapid response rate – The Markdao team is always ready to assist, ensuring every request is addressed promptly. You will never have to wait long for technical support.

85% long-term client retention – Our quality of service gives clients peace of mind for years to come. Markdao does more than just maintain websites; we partner with you in your business growth.

Only 5 downtime incidents per year – An impressive figure compared to industry standards. With our 24/7 monitoring system, we minimize downtime to ensure your website is always ready to serve your customers.